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common questions
What areas does The Greenmates Victoria deliver to?
The Greenmates Victoria services Victoria, Oak Bay, Saanich, Central Saanich, Esquimalt, View Royal, Highlands, Langford, and Colwood.
How long does delivery take?
You can expect your order to be delivered within 2 hours or less for our same day delivery service. If you are ordering outside our delivery service areas, we use Canada Post’s XpressPost to fulfill orders all across Canada.
How can I track my order?
We use mobile tracking, a lot like Uber Eats. After placing an order, you will be updated all along the way as your order is packed, processed, and sent out for delivery. You can track your order all the way to your door!
Are The Greenmates products high quality?
We take quality control very seriously at The Greenamates. All products are tested in-house by our experienced team with decades of experience. If you have an issue with any product, please reach out to us on our Live Chat or email us at hi@thegreenmates.is and we will make it right!
How can I contact someone for help?
If you need a hand, find our Live Chat at the bottom of the screen. If you would prefer email communication, you can reach out to us at hi@thegreenmates.is – we are always happy to hear from you and to answer any questions you might have.
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- Creativity, Social Connection
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- Mindfulness, Relaxation
- Mindfulness, Relaxation
