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This Privacy Policy outlines the policies of The Greenmates (aka “The Site”) when it comes to the subject of customer information collection and privacy. We place a high value on the security of your personal information. We will not share your name, address, phone number, or any other personally identifiable information with anybody. When you place a purchase, enter, submit, or access your personal information, we use a variety of security procedures to keep your personal information safe. All submitted personal information, such as name, email, and photo ID, is encrypted and stored in our secure data facility using a Secure Socket Layer (SSL). Those who have been granted unique access to these systems are required to keep this information private. Even the administrators do not have access to the credentials because they are encrypted.

Information Collection & Use

When you visit our Site, we may request certain personally identifying information from you in order to establish contact or identify you as an individual. This information is essential for us to provide personalized services and enhance your experience on our platform. The personally identifiable information we may request can include, but is not limited to:

  1. Name: We may ask for your full name to address you appropriately and personalize our communication with you.

  2. Contact Information: We may request your email address, phone number, or mailing address to establish effective communication channels and enable us to reach out to you regarding your inquiries, orders, or any other relevant matters.

  3. Account Information: If you create an account on our Site, we may ask you to provide a username, password, or other credentials necessary to access and secure your account.

  4. Profile Information: Depending on the nature of our services, we may request additional information to build your user profile, such as your age, gender, location, preferences, or interests. This information helps us tailor our offerings and recommendations to suit your specific needs.

  5. Payment Details: When you make a purchase or engage in financial transactions on our Site, we may require payment-related information, such as your credit card details, billing address, or other payment methods. Rest assured that we handle this information securely, following industry-standard practices and encryption protocols.

  6. Identification Documents: In certain cases, we may need to verify your identity for security purposes or compliance with legal requirements. This may involve requesting copies of your government-issued identification documents, such as a driver’s license, passport, or ID card. These documents are treated with utmost confidentiality and are securely stored in compliance with applicable laws and regulations.

Please note that the specific personally identifiable information we request may vary depending on the services you use and the interactions you have with our Site. We are committed to safeguarding the privacy and security of your personal information, and any data collection is done in accordance with our Privacy Policy and applicable data protection laws.

Log Data

When you visit our site, we collect a variety of information known as “Log Data” that is automatically transmitted by your browser. This is a common practice employed by many other website operators as well. The Log Data we gather may include the following details:

  1. IP Address: Your computer’s unique IP address, which helps identify your device and approximate location.

  2. Browser Type: Information about the web browser you are using, such as Chrome, Firefox, Safari, or Internet Explorer.

  3. Browser Version: The specific version number of your web browser, which helps us ensure compatibility and provide an optimized experience.

  4. Viewed Pages: The specific web pages within our site that you visit, including any subpages or sections explored during your session.

  5. Time and Date: The exact timestamp indicating when you accessed our site, allowing us to analyze patterns and trends in user activity.

  6. Session Duration: The length of time you spend on each page or within our site as a whole, providing insights into user engagement.

  7. Other Statistics: Additional data points related to your browsing session, such as referral sources, click-through rates, or interactions with certain elements on our site.

This part of our Privacy Policy focuses on enhancing our understanding of user behavior, improve our services, and make informed decisions, we may utilize third-party services like Google Analytics to collect, monitor, and analyze this Log Data. These services employ various techniques, including cookies and tracking technologies, to gather and present aggregated information. The data collected is generally anonymous and does not personally identify you, unless you have voluntarily provided personally identifiable information during your interaction with our site.

Please note that our use of third-party services is subject to their respective privacy policies, and we take measures to ensure the secure transmission and handling of Log Data. The information collected through Log Data analysis helps us enhance user experience, optimize our site’s performance, and tailor our content to better meet the needs and preferences of our visitors.


This section of the Privacy Policy discusses communications. We may utilize your Personal Information to communicate with you via email, delivering newsletters, marketing materials, promotional offers, and updates regarding our latest products, services, or events. This enables us to keep you informed about relevant information and provide you with valuable insights and opportunities. The types of communications you may receive include:

  1. Newsletters: Periodic emails containing updates, announcements, and informative content related to our business, industry trends, or relevant topics of interest.

  2. Marketing Materials: Promotional emails showcasing our products, services, special offers, discounts, or upcoming campaigns designed to enhance your experience and provide value to you as a customer.

  3. Product Updates: Information about new features, improvements, or enhancements to our existing products or services, ensuring you stay up to date with the latest developments.

  4. Event Notifications: Invitations or reminders about events, webinars, conferences, or other gatherings organized by us or our partners, which may be of interest to you.

We respect your preferences and provide you with the option to unsubscribe from these communications at any time. If you no longer wish to receive emails from us, you can easily opt-out or manage your email preferences by following the instructions provided in the emails or contacting our customer support. Upon unsubscribing, we will promptly update your preferences and cease sending you further marketing-related emails, while still ensuring necessary transactional or service-related communications as permitted by applicable laws and regulations.

Please note that even if you choose to unsubscribe from marketing emails, you may still receive non-promotional communications that are necessary for the operation of our services, such as order confirmations, account-related notifications, or important service updates.

Your privacy and preferences are important to us, and we strive to provide a transparent and convenient way for you to control the communications you receive from us.


This part of the Privacy Policy discusses Cookies. Cookies are small data files that are utilized by websites, including ours, to enhance your browsing experience. These files may or may not include an anonymous unique identification, which helps us recognize your device and tailor our services to your preferences. Cookies are sent by our website to your browser and stored on your computer’s hard drive for various purposes. Here’s a more detailed explanation of cookies and their usage:

  1. Types of Cookies: We employ different types of cookies, including session cookies and persistent cookies. Session cookies are temporary and are deleted once you close your browser, while persistent cookies remain on your device for a longer period or until manually removed.

  2. Functionality: Cookies serve multiple functions. They can remember your preferences, such as language settings, font size, or user-specific configurations, allowing us to personalize your browsing experience and make it more convenient for you.

  3. Tracking and Analytics: Cookies enable us to collect information about your interactions with our website. This data helps us understand how you navigate through our site, which pages you visit, how much time you spend on each page, and other statistics. We may use third-party services, such as Google Analytics, to analyze this information and gain insights into user behavior and website performance.

  4. Customized Content and Targeted Advertising: By using cookies, we can deliver relevant content and advertisements based on your interests and preferences. This helps us provide you with a more personalized and tailored experience, showcasing products, services, or promotions that are likely to be of interest to you.

Managing Cookies:

  • Browser Settings: You have the option to configure your browser settings to reject all cookies or receive notifications when a cookie is received. However, please note that by doing so, you may not be able to access or utilize certain parts of our site effectively, as cookies are often necessary for their proper functioning.

  • Individual Cookie Control: In some cases, we may provide you with specific options to manage certain types of cookies. These options may include accepting or rejecting certain categories of cookies or adjusting cookie preferences based on your preferences.

It is important to note that the use of cookies is a standard practice across the internet, employed by numerous websites to enhance user experiences. We respect your privacy and ensure that the information collected through cookies is treated in accordance with our Privacy Policy. For more information about our cookie usage and data handling practices, please refer to our Privacy Policy or contact our customer support team.

Changes To This Privacy Policy

This Privacy Policy is currently effective as of January 26, 2022, and will remain in effect unless modified or updated. It is important for you to understand that we reserve the right to make changes or amendments to this Privacy Policy at any time, reflecting evolving legal requirements, technological advancements, or updates to our services. Therefore, we encourage you to regularly review this Privacy Policy to stay informed about any changes that may affect your rights and obligations regarding your personal information.

When we make any changes to this Privacy Policy, the revised version will be posted on this page, and the modifications will take immediate effect. By continuing to use our services after the updated Privacy Policy has been posted, you indicate your acceptance of the revised terms and your agreement to comply with them. Your continued use of the Service constitutes your ongoing consent to the collection, use, and disclosure of your personal information in accordance with the updated Privacy Policy.

In the event that we introduce significant changes to this Privacy Policy that may materially impact your rights or how we handle your personal information, we will provide additional means of notification. This may include sending you an email to the address associated with your account or displaying a prominent notice on our website to ensure you are aware of and have an opportunity to review the changes before they come into effect.

We value your privacy and are committed to maintaining transparency in our data practices. If you have any questions, concerns, or require further clarification about our Privacy Policy or any changes made to it, please contact our customer support team. We are here to assist you and address any inquiries you may have.